Terms of Service

The German version of these Terms of Service is authoritative. German law applies, and, where legally permissible, the courts of Munich, Germany, have jurisdiction. The English text below is provided as an automatic convenience translation only and does not replace or modify the German version.

Automatic Translation

Status: June 23, 2026

1. Provider and Scope

These Terms of Service apply to the use of Final Wording, a service of LunaONE GmbH, Mildred-Scheel-Bogen 64, 80804 Munich, Germany, email: service@finalwording.com (“Provider”).

Final Wording is intended for entrepreneurs within the meaning of Section 14 of the German Civil Code (BGB), legal entities under public law, and special funds under public law. Contracts with consumers within the meaning of Section 13 BGB are not intended.

Deviating, conflicting, or supplementary terms of the customer become part of the contract only if the Provider has expressly agreed to them in text form.

2. Subject Matter of the Service

The Provider makes Final Wording available as software-as-a-service. The service supports customers in drafting, editing, commenting on, approving, and publishing professional documents. Depending on the booked scope, this may include a shared workspace, author and rights management, version history, comments, structured approvals, PDF generation, API functions, and optional AI assistance.

The specific scope of services follows from the applicable offer, the service description on the website or app, or an individual agreement. The Provider may further develop the service provided that this does not materially impair contractual use.

3. Contract Formation, Account, and Users

A contract is formed when the customer accepts an offer from the Provider, books a paid subscription, or the Provider enables access to the service.

The customer is responsible for the accuracy of data provided during registration, ordering, and billing. Access credentials must be kept confidential. The customer ensures that only authorized users access the service and that users comply with contractual obligations.

Author seats entitle users to create, edit, approve, or administer documents. External viewers and commenters may, where included in the subscription plan, be invited without a paid author seat.

4. Prices, Billing, and Payment

Fees are based on the subscription plan, the prices stated on the website, or an individual agreement. Unless otherwise stated, all prices are in euros, net, plus statutory VAT.

The subscription is billed monthly unless a different billing period is agreed. Usage-based services, especially automated document generation, additional generated pages, and AI interactions, are billed according to actual use where activated.

Invoices are due upon receipt unless another payment term is stated on the invoice or in the offer. In the event of late payment, the Provider may, after prior notice, temporarily suspend access to the service if the customer does not pay despite a reasonable deadline. Statutory rights remain unaffected.

5. Availability, Maintenance, and Changes

The Provider endeavors to maintain high availability of the service. A specific availability is owed only if expressly agreed.

Maintenance, security updates, technical disruptions, force majeure, or outages of third-party providers may temporarily restrict availability. The Provider will, where possible, perform planned maintenance in a way that minimizes disruption.

6. Customer Content and Rights of Use

The customer remains the owner of its documents, templates, inputs, comments, and other content. The Provider receives only the rights to such content that are necessary to provide, secure, maintain, and support the service in accordance with the contract.

The customer is responsible for ensuring that its content is lawful and does not infringe third-party rights. The customer may not use the service for unlawful, abusive, or security-endangering purposes.

7. AI Functions

AI functions are optional and must be activated or used by the customer. AI outputs may be incomplete, inaccurate, or unsuitable from a legal, professional, or editorial perspective. They do not replace professional, legal, or editorial review.

The customer is responsible for reviewing inputs and outputs before use. If the customer uses its own API keys or AI providers, the terms and privacy rules of the respective provider also apply. The Provider does not owe any particular substantive result of an AI output.

8. Customer Cooperation Duties

The customer is responsible for a suitable technical environment, secure passwords, appropriate permissions, and regular internal review of user accounts. The customer must notify the Provider without undue delay of identifiable security incidents, malfunctions, or unauthorized access.

The customer may not circumvent protection mechanisms, usage limits, or billing mechanisms, overload the service, reverse engineer it, or make it available to third parties without authorization.

9. Data Protection and Processing on Behalf

The Provider processes personal data in accordance with the Privacy Policy. Where the Provider processes personal data on behalf of the customer, the parties enter into a data processing agreement under Article 28 GDPR if such processing takes place and is legally required.

The customer remains responsible for the lawfulness of personal data introduced into the service, including legal bases, transparency obligations, and data subject rights toward its own users, employees, customers, or other persons.

10. Confidentiality

The parties will treat the other party’s confidential information confidentially and use it only to perform the contract. Confidential information includes, in particular, non-public business, technical, financial, and legal information, as well as customer content and documents.

This obligation does not apply to information that is publicly known, lawfully obtained from third parties, independently developed, or required to be disclosed by law.

11. Defect Rights

For paid services, statutory defect rights apply unless these Terms provide otherwise. The Provider will investigate reported defects within a reasonable time and, where a defect exists, remedy it or provide a reasonable workaround.

Minor deviations, disruptions outside the Provider’s area of responsibility, or impairments caused by improper use do not establish defect rights.

12. Liability

The Provider is liable without limitation for intent and gross negligence, injury to life, body, or health, under the German Product Liability Act, and to the extent of expressly assumed guarantees.

In the event of slightly negligent breach of material contractual obligations, the Provider is liable only for the typical, foreseeable damage. Material contractual obligations are obligations whose fulfillment makes proper performance of the contract possible and on whose compliance the customer may regularly rely.

Otherwise, the Provider’s liability is excluded. These limitations also apply for the benefit of the Provider’s legal representatives, employees, and vicarious agents.

13. Term and Termination

The term is determined by the subscription plan or individual agreement. Unless otherwise agreed, a monthly subscription may be terminated effective at the end of the current billing period.

The right to extraordinary termination for good cause remains unaffected. Good cause exists in particular if a party materially breaches contractual obligations and does not remedy the breach despite a reasonable deadline.

After the contract ends, access to the service may end. The customer is responsible for exporting required content before the contract ends, where export functions are available. Statutory retention obligations remain unaffected.

14. Reference Use

The Provider may use the customer’s name and logo as a reference only if the customer has given prior consent or this has been individually agreed.

15. Dispute Resolution

The Provider is neither obliged nor willing to participate in dispute resolution proceedings before a consumer arbitration board. Because Final Wording is directed at businesses, consumer dispute resolution procedures are generally not relevant.

16. Applicable Law and Place of Jurisdiction

The law of the Federal Republic of Germany applies, excluding the UN Convention on Contracts for the International Sale of Goods. The exclusive place of jurisdiction for all disputes arising from or in connection with the contract is, where legally permissible, Munich, Germany.

17. Final Provisions

Changes and additions to the contract require text form unless a stricter form is required by law. Individual agreements take precedence over these Terms.

If any provision of these Terms is or becomes invalid, the validity of the remaining provisions remains unaffected. The statutory provisions apply in place of the invalid provision.